Warranty & Return Policy
At Home Spa Hub, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a straightforward warranty and return process.
Parent Policy Statement Home Spa Hub is a curated marketplace, featuring products from various premium brands. Each product is subject to the specific warranty and return policies of its respective brand, which are included in this page.
Order Confirmation Once your order is placed, you will receive a confirmation email with your order details.
Please verify all details, including product, quantity, and shipping information. If any corrections are needed, contact our customer service as soon as possible.
Order Shipment You will receive a notification email with tracking information once your order ships.
Orders cannot be modified after they are shipped.
Shipping Notes Shipping is free for all orders. However, shipping details, including times, vary by brand.
Shipping policies specific to each brand are outlined on our Shipping Policy page. Please check these details to understand the expected shipping timeframes.
Orders may ship from different brands separately. Home Spa Hub is not responsible for delays caused by the shipping carrier.
Brand Warranties & Returns
Cyanna Valley Spas Warranty
Cyanna Valley Spas Return Policy
Canadian Spa Company Policies
Aquatica USA Warranty
Aquatica USA Return Policy
HUUM Warranty
HUUM Return Policy
Kohler Warranty
Kohler Return Policy
SaunaLife Warranty
SaunaLife Return Policy
Cancellation Terms Orders can only be canceled within 24 hours of placement, provided they have not been shipped.
Contact our customer service team immediately if you need to cancel.
Chargebacks We encourage customers to contact us directly to resolve any issues before initiating a chargeback.
Fraudulent chargebacks will be contested, and all relevant documentation will be provided to the financial institution.
Damages Checkout each brand's return policy for more detail about damaged or defected products.
Please Read the Following To ensure you are aware of and agree to our policies, the following statements apply to all purchases:
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I understand that each product’s warranty and return policy is determined by its respective brand.
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I understand that I am responsible for return shipping costs unless stated otherwise in the brand’s policy.
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I understand that damages must be reported within the timeframe stated in the respective brand's policy.
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I understand that cancellations are only possible within 24 hours of placing the order and before shipment.
Thank you for choosing Home Spa Hub! If you have any questions, feel free to contact our customer service team at support@homespahub.com.
By using this site, you are agreeing to the terms and conditions outlined in this Warranty & Return Policy.
Contact Us For questions about warranties, returns, or refunds, reach out to our team at support@homespahub.com or call us at (346) 800-3132.
We’re here to ensure a smooth and hassle-free experience!
