Warranty
Acrylic Portable Spas:
Shell Structure: 5 years
Shell Surface: 1 year
Parts & Labor: 1 year
Acrylic Non-Portable Spas:
Shell Structure: 10 years
Shell Surface: 2 years
Parts & Labor: 2 years
Delivery
Curbside delivery is defined as residential tailgate delivery. Final curbside delivery location is at the discretion of the driver. Swim spa deliveries only include flatbed delivery to the consumer's address. The consumer is responsible for offloading the swim spa.
Shipping
Commercial and residential shipping is free! Spas can take between 1-2 weeks to ship after order is processed.
Return
Returns will only be accepted with an approved RMA number provided by Canadian Spa Company. No returns will be allowed on opened product. No returns on hot tubs/swim spas/saunas. All returns are subject to a 25% restocking fee. Return freight will be the responsibility of the customer.
